
You didn't build this to work every weekend.
Most owners who feel stuck aren't short of effort. They're carrying a business full of processes nobody ever designed. I find out which ones are costing you your week — and what it would take to fix them.
You've had a go at working it out — probably more than once, at about half past ten at night. The business makes money, but you're in it every hour there is, and the cause won't show itself. Finding it is the hard part. That's the bit I do.
Sound familiar?
Have you hit a wall?
It isn't one big failure. It's a hundred small things on every job, every approval, every handover. Most owners can feel it. Almost none can name it. Put an hourly rate on your own time and tot up what a week of it costs you. That's the bill friction never sends.
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Every quote still needs your sign-off
Nothing goes out until you've looked at it — so nothing moves when you're not there.
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You can't take a proper break
The last holiday involved logging in each morning, 'just to keep things ticking over'.
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Everyone else seems further ahead
New tech and A.I. are everywhere, and you've not had a spare hour to work out what's worth having.
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Good work is being turned away
You're at capacity, so the opportunity you wanted went elsewhere — and the margin still isn't there.
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Hard-working team, thin profits
Everyone's flat out and the numbers still don't add up. Something's leaking and you can't see where.

Joanna Whitear - Kintera Limited
JW
Joanna Whitear · Chief Executive, Kintera Limited
If automation or A.I. can't earn its place in your business, it doesn't go in. I won't bolt on software for the sake of it, and I won't leave you more dependent on me than the day we started. And I work with three or four businesses at a time — no more. If I'm full when you call, I'll say so, and you'll get a start date rather than a waiting list.
How I do it...
Five steps. Fixed prices. No lock-in.
Every step delivers something you keep before the next begins, and every step ends with a genuine decision: carry on, or stop. Each price is fixed and agreed before the step starts. Stopping is always one of the options.
FREE
01
Discovery
I come to you. You show me what's driving you mad, and you get a written summary of what I found — whether or not we go further.
Click to book yours today!Only £599
02
Audit
I interview your people and watch the work happen. I find the root causes of each problem and what it's costing you each yearly in pounds.
The most important stepFrom £1499
03
Plan
I design the fix and the real alternatives — with costs and likely impact against each. You choose, including choosing nothing.
Let's build a future proof plan04
Implement
I build it, with you, without disrupting daily operations. Software, automation and A.I. only where they genuinely earn their place.
See how I might do this...Tired of guessing at what's wrong? Too much on to fix it yourself? It starts with a conversation at your place — free, nothing to sign, and you keep the written summary either way. None of it gets cheaper by waiting — the friction bills you monthly whether you fix it or not. And if I don't think I'm the right fit, I'll tell you.